For customer support teams

Turn support answers into help-center articles that deflect tickets

Stop re-answering the same questions. Record the fix once and AI turns it into a polished support article, with screenshots, annotations, and 50+ languages, published straight to your help center.

No credit card Free plan50+ languages built in
app.writehow.com Recording 02:14 How to reset your password PMCXTW 1 2 Reset Published · 50+ langs CX
Keep the queue down

Documentation that deflects tickets

Every “how do I…” becomes a self-serve guide that's always live and accurate.

Answer once, deflect forever

Record a resolution between tickets; AI writes the article and publishes it. Customers self-serve instead of writing in, and your queue shrinks.

Accurate, on-brand steps

Speech-to-text and AI image analysis produce clean, numbered steps with annotated screenshots, and sensitive data auto-blurred.

Every customer's language

Auto-translate each article into 50+ languages so your global help center stays consistent from one source.

50+
languages from one source
4
native targets: Zendesk, Notion, Confluence, GitBook
Auto
blur of names & PII
Minutes
fix → published article
How it works

From a resolved ticket to a published article

1

Record the fix

Solve it once on screen, narrating the steps. No separate write-up afterward.

2

AI writes the article

Clean steps, annotated screenshots, sensitive data blurred. You review and approve.

3

Publish to your help center

Ships to Zendesk and your wiki, in every language your customers speak.

Deflect tickets, don't just answer them

Every article you publish quietly does support work 24/7. The questions that used to land in your queue get answered before a ticket is ever opened.

  • Self-serve guides that are always current, not screenshots from two redesigns ago.
  • Onboard new agents faster with a searchable knowledge base.
  • Keep multilingual help centers in sync without a translation team.
Ticketdeflected

Built for help centers and knowledge bases

WriteHow publishes natively into Zendesk, Notion, Confluence, and GitBook, so your support documentation lives where customers and agents already look. Edit the source once and every published copy and translation updates automatically.

Learn the playbook

Compare options: WriteHow vs Tango · WriteHow vs Scribe.

Deflect more tickets with AI help docs

Create your first support article free, no credit card required.

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