The PM knows the feature, support knows the questions, a writer makes it clean. Stop relaying it one Slack message at a time — record the walkthrough once, invite your team into the same workspace, and publish the help article together.
The knowledge starts with the PM. It shouldn't stay there, dribbling out in DMs on launch day.
Walk through the feature while you test it in staging, narrating what it does and why. AI turns that recording into a draft guide — ordered steps, annotated screenshots, sensitive data blurred. You approve it.
Invite support and writers into the same workspace. They reshape the wording around real customer questions and polish — no emailing drafts, no re-explaining step 4.
Ship to your help center and into 50+ languages from one source. Update the source later and every copy and translation follows.
Hit record while you click through the feature and say what you're doing — and why. The "why" is the part nobody remembers to write down.
WriteHow writes the steps, captures and annotates the screenshots, and blurs sensitive data. You review the draft in seconds.
Support and writers refine it in the same doc, then publish to your help center — in every language you serve.
The "who owns the doc" debate disappears when everyone edits the same article. The PM brings the truth, support brings the customer's words, the writer brings the polish — at the same time, in one place.
Compare options: WriteHow vs Tango · WriteHow vs Scribe · WriteHow vs Notion.
Record your first walkthrough free — no credit card required.
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